Privacy Policy

1. Who we are

This Privacy Policy explains how Integrated Potential (“we”, “us”, “our”) collects, uses, stores and discloses personal information through integratedpotential.com, our program and book pages on leadership.integratedpotential.com, and in delivering our workshops, consulting and leadership programs. Integrated Potential is the practice of Barry Morris, registered psychologist. We aim to handle personal information openly and transparently, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply.

Contact: [email protected] · 0452 681 545
Address: 138 Juliette Street, Greenslopes Qld 4120

2. What personal information we collect

We may collect:

• Contact details, such as your name, email address and phone number, when you make an enquiry, register for a program or buy a product
• Professional information, such as your role, organisation, team size, sector and the leadership challenges you choose to share
• Scorecard responses, if you complete the Leadership Capacity Scorecard
• Program information, such as attendance, participation, and feedback or evaluation responses from workshops, the 90-Day Implementation Lab and other programs
• Purchase records, such as what you bought and when
• Website usage information, such as IP address, device and browser type, pages visited, approximate location and referral source, collected through cookies and analytics tools
• Records of communications you send us

We usually collect personal information directly from you, through our forms, the Scorecard, checkout, email or conversations with us. Where an organisation engages us, it may give us the names and contact details of the staff taking part. Some information is collected automatically through website technologies.

You can browse the site without telling us who you are.

3. Please don’t send sensitive information

4. Why we collect and how we use personal information

We collect and use your personal information to:

• Respond to enquiries and prepare proposals
• Deliver workshops, consulting, the 90-Day Implementation Lab, courses and other programs
• Process purchases and give you access to the book and courses
• Provide your Scorecard results and related resources
• Send emails you have opted in to
• Evaluate and improve our programs, using de-identified or aggregated information where we can
• Report to an organisation that has engaged us, at the level agreed with that organisation
• Maintain security and prevent misuse
• Comply with legal obligations

5. When an organisation engages us

If your employer or another organisation sponsors your participation, we may share attendance, completion and summary feedback with that organisation, as agreed in our arrangement with them. We don’t share what you say in individual or group sessions in a way that identifies you, unless you agree or the law requires it.

6. Email communications and unsubscribing

If you subscribe or opt in, we may send you emails such as resources, program and book updates, and occasional offers. Every marketing email includes an unsubscribe link, and you can also unsubscribe by contacting us. We follow Australia’s Spam Act 2003.

7. Purchases

Books, courses and programs are sold through our secure checkout. Payments are processed by third-party payment providers (such as Stripe and PayPal). We do not see or store your full card details.

8. Cookies and analytics

We may use cookies and similar technologies to remember preferences, understand how visitors use the site and measure how content and links perform. You can control cookies through your browser settings. If you turn cookies off, parts of the site may not work as intended.

9. Third-party services and disclosures

We use third-party providers to run the site, deliver programs and manage communications, including:

• HighLevel, the website, form, checkout and CRM platform the site runs on
• ScoreApp, which runs the Leadership Capacity Scorecard
• Payment providers such as Stripe and PayPal
• Email delivery tools
• Video-conferencing and online learning platforms used to deliver virtual programs
• Analytics tools
• Embedded video platforms such as YouTube

These providers may handle personal information on our behalf. Each has its own privacy policy.

This site also links to other websites, including barrymorris.au, Barry Morris’s personal website. Those sites have their own privacy policies, and we are not responsible for third-party websites.

10. Overseas disclosure

Some of our service providers store or process data outside Australia, for example in the United States. When we use them, your information may be transferred, stored or processed overseas.

11. How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, change or disclosure. These include access controls, secure systems and limiting who can see the data. No system can be guaranteed to be completely secure.

12. How long we keep your information

We keep personal information only for as long as we need it for the purposes in this policy, unless the law requires or allows us to keep it longer.

13. Access and correction

You can ask to see the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us using the details above.

14. Complaints

If you have a privacy complaint, please contact us first and we will try to resolve it. If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

15. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a new “Last updated” date.