Privacy Policy

Last Updated: 26 November 2025

Integrated Potential (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable international privacy standards (including the EU GDPR and the CCPA) where relevant.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, participate in our programs, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information.

1.1 Information you provide directly

  • Name

  • Email address

  • Phone number

  • Job title, role, organisation

  • Billing and payment details (processed via secure third-party providers)

  • Application and registration information for programs and workshops

  • Survey, evaluation, or feedback responses

  • Communication and marketing preferences

1.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type, device type, operating system

  • General geographic location (e.g. city or region)

  • Pages viewed, time spent, referring sites

  • Cookie data and similar tracking technologies

1.3 Sensitive information

We do not intentionally collect sensitive information (such as health or disability information) unless you voluntarily provide it and it is reasonably necessary for our functions (for example, accessibility needs for an event). Where required, we will seek your consent before collecting or using such information.

2. How We Use Your Information

We may use your personal information to:

  • Provide, manage, and improve our programs, workshops, and services

  • Process registrations, applications, bookings, and payments

  • Communicate with you about events, updates, and relevant resources

  • Send marketing communications where you have opted in (you can opt out at any time)

  • Respond to enquiries, feedback, or support requests

  • Analyse website use and improve user experience

  • Comply with legal, regulatory, or professional obligations

We will only use your personal information for the purposes for which it was collected, or as otherwise permitted or required by law.

3. Legal Basis for Processing (International Users)

For individuals located in regions such as the EU/EEA or UK, our legal bases for processing personal data may include:

  • Consent – where you have given clear consent for us to process your information.

  • Contract – where processing is necessary to deliver a service you have requested.

  • Legitimate interests – where processing is necessary for our legitimate business interests and not overridden by your rights.

You may withdraw your consent at any time by contacting us (see Section 14).

4. Data Storage and International Transfers

Our website and some of our third-party service providers are hosted or operate in countries outside Australia, including the United States.

By using our website or services, you acknowledge that your personal information may be transferred to, stored in, and processed in these countries. We take reasonable steps to ensure that overseas recipients handle your information in a way that is consistent with the Australian Privacy Principles and other applicable privacy laws.

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers who assist us in operating our website and delivering our services (e.g. website hosting, email marketing platforms, payment processors, webinar platforms, analytics providers)

  • Facilitators, coaches, or team members involved in program delivery (on a need-to-know basis)

  • Professional advisers (e.g. legal, financial, IT)

  • Government authorities or regulators, where required or authorised by law

We do not sell, rent, or trade your personal information.

6. Data Security

We take reasonable physical, technical, and organisational measures to protect your personal information from:

  • Unauthorised access, modification, or disclosure

  • Misuse, interference, or loss

While we strive to protect your information, no method of transmission or electronic storage is completely secure. You share information with us at your own risk.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve site performance and user experience

  • Analyse traffic and usage patterns

We may use third-party analytics tools (such as Google Analytics) to collect anonymised or aggregated data about website use.

You can manage or disable cookies through your browser settings, although some parts of the site may not function properly if you do so.

8. Marketing Communications

With your consent (or where otherwise permitted by law), we may send you emails or other communications about:

  • Upcoming workshops or programs

  • Resources, articles, or tools

  • Special offers and updates

You can unsubscribe from marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.

9. Your Rights

9.1 Access and correction (Australia)

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.

9.2 Additional rights (EU/UK and some other regions)

Depending on your location and applicable law, you may also have the right to:

  • Request deletion of your personal data (subject to legal retention requirements)

  • Object to or restrict certain processing activities

  • Request data portability (a copy of your data in a structured, commonly used format)

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us (see Section 14). We may need to verify your identity before responding.

10. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Meet legal, regulatory, tax, or accounting obligations

  • Resolve disputes and enforce our agreements

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing any personal information.

12. Children’s Privacy

Our services and website are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Integrated Potential
Email: enquiries@integratedpotential.com
Website: https://integratedpotential.com
Postal Address: 138 Juliette Street, Greenslopes, Qld 4120.

We will aim to respond to your enquiry within a reasonable timeframe.

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